Educational Workshops

Hunter Consulting Training Sessions

Effective Staff Communication

Who is it for?

For all staff that work within the clinic

What is it?

A session delivered with the intent of better understanding yourself to reach your full potential as an individual as well as a team. Increase your employee’s engagement, teamwork, productivity, retention, and leadership by learning and applying proven skills and tools to address your everyday challenges.

Length of time?

2 Hours

What strategies, resources & tools are used?

Insight discovery detailed explanation, review & activities

Hunter Consulting Training Sessions

Power Consultations

Who is it for?

For all providers (aestheticians, injectors, physicians) For anyone who does consultations within the clinic

What is it?

Development of systematic processes, pathways and language while identifying the needs and desires of a patient in order to achieve success by exceeding their expectations. Learning the step by step approach to consultations and how to customize this approach for each clinic situation and provider. Implementation of retention strategies and understanding of how to increase patient spend by educating and motivating clients.

Length of time?

2 Hours

What strategies, resources & tools are used?

Review & assessment of Intake form, provider shadowing & role play

Hunter Consulting Training Sessions

Branding & Marketing 101

Who is it for?

For all staff, management & owners

What is it?

Create your clinic’s own brand identity & personality while developing & defining your target demographic and client communication plan.

Length of time?

5 Hours

What strategies, resources & tools are used?

Brand prescription for the clinic

Hunter Consulting Training Sessions

Elevating the Customer Experience

Who is it for?

For all front of house staff, call center & customer service

What is it?

Learn what one of the most recognized and sought-after organizations do to continuously be named as delivering one of the best customer experiences in the world. Tap into their employee engagement, quality service and leadership excellence workshops to make your clinic an industry leader in client centered service.

Length of time?

2 Hours

What strategies, resources & tools are used?

Review & assessment of customer service processes

Hunter Consulting Training Sessions

Converting Inquires

Who is it for?

For all front house staff, call center & customer service

What is it?

Optimize your patient journey with the development and implementation of patient protocols and pathways. Improve inquiry conversion and maximize consultations.

Length of time?

1.5 Hours

Add On:

Retail sale training and selling

What strategies, resources & tools are used?

4 mystery shopper calls and feedback on the experience with your clinic

Hunter Consulting Training Sessions

Brand Identity Creation

Includes

Development of your Branding Identity

Mission, vision, values, pledge, & business objectives.

Development of your Branding Guide

External communication: Logo, color palette, font & style

Marketing Strategy Plan

Creation of your marketing plan, budget, platforms, and social media content planning.

What is it?

Just starting out and need help in medical aesthetic branding?

Create your clinic’s unique brand identity & personality while developing & identifying your target audience. This workshop will allow you to streamline your vision for your business while creating your tangible branding items along with a detailed client communication plan & strategy.

Length of time?

4 x 1hr Meetings
1 x 1hr Follow-up Meeting

What strategies, resources & tools are used?

Brand Prescription
Strategic Marketing Plan & Social Media Content Plan

Social Media Training & Planning - 101

Here is what’s involved

1-on-1 training session
Social media template, including strategic planning, content calendar & metrics for measurement
Resource guide for best apps & tools to use for social media
Guide & instructions for scheduling Apps & content creation Apps
Quick “how to” reference videos for creating reels/short videos
Tips & Tricks for unique content & high conversion content

Having trouble understanding what your social media content and goals should be?

Our social media strategic planning training for our clients includes branding for social media, content management, ad management, how to use insights, creating reels, and more necessary social media management skills. Our package includes a social media handbook that with a monthly calendar outlining strategies for organic posts, ad creation, scheduling tools and applicable metrics for you to measure your success. We also include a full digital marketing strategy for you to incorporate other best in practice tools to evaluate your practice. We believe every clinic should be educated on social media planning and we give you the skills and information to succeed. Make your goals reality with our social media training now.

Retail Sales - 101

Looking to increase your retail sales and grow your business all while improving your clients' skincare experience?

Our package on how to sell retail using SPICES and SIMAC approaches, can help you achieve your goals. Our package includes a step-by-step guide on how to identify your clients’ skincare concerns and preferences and select the right skincare products to offer. We’ll also provide tips on how to create an exceptional customer experience, including expert advice on customer service using personalized tools to enhance the client experience. With our package, you’ll be able to grow your retail skincare sales, improve your clients’ satisfaction with a customer-centric approach and establish your clinic as a go-to destination for skincare needs. Don’t miss out on this opportunity to take your aesthetic clinic to the next level.

Here is what’s involved

What They Say

My reviews speak for themselves. Reach out and let’s discuss how I can bring my expertise to your practice.

I just wanted to reach out and say thank you for everything you’ve done since the beginning of my start! I honestly wouldn’t be where I am today without you, and you definitely made a huge impact on my development, career and mindset at work and I couldn’t image where I would be without you. Thank you.

I just wanted to thank you for all you have helped with us over the years. I learned so much and am forever grateful. The membership has been a great success, and I needed that push as O was declining for years

As a small, independent business owner, Jessica has provided me invaluable information, assessment and feedback. Her expertise included financial review, forecasting projections, compensation structure planning, and more. Apart from her vast knowledge and experience, I appreciated her down-to-earth personality and supportive manner—I always felt comfortable, informed, with options available at all times. I will be accessing Jessica’s business expertise for years to come. 🙂

She has had a major impact on the type of growth Lucere has had. On a global level, she has given countless advice for clinic growth and on an individual basis, any of my staff who have had a chance to join growth meetings she facilitates have had rave reviews

Jessica is exactly what I needed! From financial forecasting and strategic planning to helping me align my business goals with my personal goals, Jessica has given me the confidence I need to succeed. She is personable, energetic, smart and dedicated. I hit the jackpot finding Jessica.

Jessica has been a great resource in aligning our business strategy with our company goals. Her experience in the industry helps us stay ahead of best practices while continuing to expand as a business

Jessica fit right in and made me feel comfortable in our meeting. She is knowledgeable about our industry and offered some great ideas to help us grow

Jessica had great tips on consulting patients

Jessica was direct and kept our attention, she wasn't monotone or boring. and gave us a better way to describe our practice.

Jessica is great, very knowledgeable and always available, she has been a tremendous asset to our practice!

Jessica took time to connect with us and feel relatable - sometimes zoom meetings can drag on but this was very educational!

Jessica's presentation style was great! She was so eager to dive deeper into any topic or question we put in front of her. The deck clearly mapped out relevant information.

Jessica was friendly and professional and the presentation itself was informative and provided interesting data.

Jessica was very honest and had a lot of past work experiences to share to show that really knew what she was talking about!

Highly recommend! Jessica and her team are responsive, reliable, and follow-through.

Educational Workshops

Effective Staff Communication

Power Consultations

Branding & Marketing 101

Elevating the Customer Experience

Converting Inquires

Brand Identity Creation

Development of your Branding Identity

Development of your Branding Guide

Marketing Strategy Plan

Social Media Training & Planning - 101

Retail Sales - 101

What They Say

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