Description
This course will allow you to teach, train & educate all your staff on how to implement a standard approach to your consultation process that eliminates the struggles most providers experience with not wanting or knowing how to “sell” treatments.
This course includes:
- 1 Hour Training Video w/ Jessica Hunter (CEO & founder of Hunter Consulting)
- This training video will elaborate on the ideal med spa client, how to communicate to them and what they are seeking from their providers. It will outline a step-by-step process that explains how to effectively communicate to your patient to uncover their concerns & provide tailored solutions that meet their expectations.
Consultation Tools & Resources Included:
- Patient Intake Form template
- This template will provide you a with detailed outline of how to create our own customized patient intake form that works best for your unique clinic environment. On this template, you will find the key questions and structure needed for your staff to optimize the consultation process and have an easy to use road map to create a consistent experience.
- Treatment Plan template
- This template will give you a guideline to use and adopt to your own clinic process while allowing you to establish a five-start customer experience protocol creating a holistic treatment plan for each patient that comes into your clinic.
- Step-by-step process one-pager for continued support
- This easy and simple one pager tool is perfect to use for staff as a reminder on how and what to do through each step of the consultation process.
